Customer support and service

We have a telephone line (standard rate) that is available from Monday-Thursday 9am-5:30pm & Friday - Saturday 9am - 1:00pm GMT. Please feel free to leave a message at other times and we will get back to you as soon as possible. All calls are charged at standard rate.

 Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and to send your products to you by mail order: name, address, phone number. If you have any questions/comments about privacy, please email enquiries@lovespoons-wales.co.uk

 Ordering and Payment

You may order by email, phone or by post. We accept payment from UK customers by cheque (made payable to Paul Wadge), Paypal, Postal Order (Crossed and made payable to Paul Wadge). Non UK customers, Paypal only please. Please note that goods will not be sent out until full payment is received and cleared. Larger wholesale orders will be quoted individually.

 Deliveries

Lovespoons will normally be dispatched with in 4 - 6 weeks Please email if lovespoon is needed sooner, and we will let you know whether you order can be accommodated.

 Postage and Packaging :

There is a standard £5.00 delivery charge no matter how big your order is.

UK Delivery is 1st Class Recorded. Next day delivery is available at a small extra charge. Any order over £40 will not be insured if using 1st Class Recorded. Special Delivery is insured up to £250. If Insurance is not taken, Lovespoons Wales will not be held responsible for items getting lost in the post. Proof of postage is always obtained.

Non UK Delivery is via airmail. ( if insurance is required, please email us for a quote. ) If Insurance is not taken, Lovespoons Wales will not be held responsible for items getting lost in the post. Proof of postage is always obtained

Continued >>>>>>>